13th Aug 2014

After a formal contract performance evaluation from the Mayor’s Office of Contract Services, Tek Express is excited to announce that we were officially awarded a great review!

Tek Express was evaluated on such areas as:

  • Timeliness of performance
  • Fiscal administration and accountability
  • Performance and overall quality of service

Be sure the check out the Contract Performance Evaluation report to view all the criteria’s Evaluators performed and the specific comments mentioned.

What does this mean and how does this apply to you?

This favorable report is a testimony to the dedication and commitment Tek Express has always put forward in providing excellent service to its customers. This ‘Stamp of Approval’, if you will, from the City of New York Mayor’s Office, validates Tek Express as a reliable and “model contractor” to the City of New York and all its other valued customers.

Being able to demonstrate the “ability to perform within strict deadlines and parameters,” “submit accurate billing packages in a timely manner,” and perform repairs “swiftly and accurately to minimize down time,” are just a few ways we strive to go above and beyond the call of duty with our customers.

We understand and appreciate that running your refrigeration, HVAC, and food equipment like a well oiled machine is important to you; and we take pride in knowing we do all that we can to facilitate timely and cost-effective solutions to issues that come up.

Our understanding of what matters to our customers, as well as our attention to detail, is why we’ve been able to retain customers for years! Our customers stay with us for the long haul – yet another testimony of what our relationship with our customers means to us.

We are not trying to impress you, but rather impress upon you that your continued patronage is extremely valuable to us and we look forward to servicing you and your business.

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